At BABYNESTWORLD.COM, we strive to provide a seamless shopping experience. However, we understand that situations may arise where you need to cancel your order. Please review our cancellation policy below:
1. How to Cancel an Order
- Orders can only be cancelled by sending a written request to our email:Â support@babynestworld.com
- Please include the following details in your cancellation request:
- Order ID
- Name of the customer
- Reason for cancellation
2. Cancellation Window
- Cancellation requests must be made within 24 hours of placing the order.
- For Cash on Delivery (COD) orders, shipping charges are non-refundable.
- Once the order has been processed or shipped, cancellations will not be accepted.
3. Refund for Cancelled Orders
- If your cancellation request is approved:
- A refund will be initiated to the original payment method used during the purchase.
- Refunds typically take 7-10 business days to reflect in your account.
4. Non-Cancellable Orders
- Orders that have already been processed or shipped cannot be cancelled.
- Custom or personalized products are not eligible for cancellation once processing has begun